Return & Refund Policy

Last Updated: April 01, 2026

Return Policy Summary

1. Return Window

Eligible products may be returned within 30 calendar days from the confirmed delivery date.

To qualify for the return period, you must contact us before the 30-day return window expires. Return requests submitted after this period may not be accepted unless required by applicable law.

2. Return Eligibility

To be eligible for a return, the product must meet all of the following conditions:

• The item must be unused, unworn, unwashed, and unaltered.
• The item must be in the same condition in which it was received.
• All original tags, accessories, dust bags, inserts, and packaging must be included.
• The item must not contain stains, scratches, odors, cosmetic marks, or signs of use.
• Proof of purchase or the original order number must be provided.

3. Non-Returnable Items

The following items may not be eligible for return:

• Products showing clear signs of wear, use, washing, alteration, or damage caused after delivery.
• Products returned without required original tags, accessories, or packaging.
• Products returned after the 30-day return window.
• Items identified as final sale or non-returnable on the product page before purchase.
• Gift cards, where applicable.

These exclusions do not limit any rights available under applicable consumer protection laws.

4. How to Request a Return

Before sending a product back, contact us at

support@stylishher.shop
.

Your return request should include:

• Your full name.
• Your order number.
• The product you wish to return.
• The reason for the return.
• Photographs, if the item is damaged, defective, or incorrect.

Our support team will review the request within approximately 2 business days and provide return instructions if the return is eligible.

5. Return Authorization

Products must not be returned without first contacting our support team.

After your request is approved, we will provide the applicable return instructions and return address. Packages sent without authorization or to an address not provided by our support team may be delayed, refused, or returned to the sender.

6. Return Shipping Costs

We recommend using a tracked shipping service for customer-paid returns. Stylishher is not responsible for a return package that is lost before it reaches the authorized return location.

7. Restocking and Handling Fees

Stylishher does not charge a restocking fee for eligible returns.

We also do not deduct a separate return handling or inspection fee from an approved refund.

8. Original Shipping Fee

For change-of-mind returns, the original $6.99 shipping fee is non-refundable.

If the return is caused by a verified defective, damaged, or incorrect item, the customer may receive a refund of the product price and the original shipping fee, where applicable.

9. Return Inspection

After the return is delivered to the authorized return location, it will normally be inspected within 2 business days.

We will notify you by email whether the return has been approved or rejected. A return may be rejected if the item does not meet the eligibility requirements described in this policy.

10. Refund Processing

If your return is approved, the refund will be issued to the original payment method.

Stylishher will normally initiate the approved refund within 5 business days after the inspection and approval of the returned product.

Your bank, card issuer, or payment provider may require an additional 2–5 business days to display the refunded amount in your account. This additional posting period is controlled by the payment provider.

11. Partial Refunds

A partial refund may be considered only where permitted by applicable law and where:

• A product is returned with missing accessories, tags, or packaging.
• The product has been altered or damaged after delivery.
• The condition of the returned product differs materially from its original condition.

We will explain any proposed refund adjustment before completing the refund.

12. Damaged, Defective, or Incorrect Items

Please inspect your order after delivery. If the product is damaged, defective, or different from the item ordered, contact us as soon as reasonably possible.

For visible shipping damage, we recommend reporting the issue within 48 hours of delivery so that we can investigate it promptly.

Please include clear photographs of:

• The product and the affected area.
• The exterior and interior packaging.
• The shipping label attached to the package.

After verification, we may offer a replacement or a full refund at no additional cost. The 48-hour recommendation does not limit any rights available under applicable law.

13. Exchanges

Direct exchanges are subject to product availability.

To request a different color or style, contact us before returning the original product. Where a direct exchange is unavailable, you may be asked to return the eligible product for a refund and place a new order separately.

14. Order Cancellations

Requests to cancel or modify an order must be submitted within 12 hours of order placement.

Once an order has entered processing or has been transferred to the shipping carrier, it may no longer be canceled. After delivery, the product may be returned if it meets the eligibility requirements in this policy.

15. Refunds for Canceled Orders

If an order is successfully canceled before processing or shipment, the payment will be refunded to the original payment method.

The refund will normally be initiated within 5 business days. Additional posting time may be required by your bank or payment provider.

16. Contact Us

For return, refund, exchange, or damaged-item questions, contact us using the information below.

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